Telehealth In SUD Treatment: Billing For Virtual Care Services
In the Behavioral Health and Substance Use Disorder (SUD) industry, telehealth has become a crucial tool for ensuring patients receive essential care. However, navigating the billing process for telehealth services in Addiction Treatment Centers requires careful attention to detail. This guide provides comprehensive and updated billing guidelines to facilitate accurate claims processing. Implementing Changes to Patient Intake and Verification of Benefits (VOB) Processes A. Patient Intake Process Updates When considering adopting telehealth services, revising the patient intake process is essential. This involves adding specific questions related to telehealth and the patient’s plan into the VOB process. The following questions are essential to gather pertinent information related to telehealth and the patient’s insurance plan: Telehealth Coverage Inquiry: Ask whether the patient’s insurance plan provides coverage for telehealth services. Inquire about any specific c...